Quick answer: To share partner access, ask your agency for its business portfolio ID. In Meta Business Suite, go to Settings → Users → Partners, click Add, and choose Give a partner access to your assets. Enter the agency’s business ID, select the assets (Page, ad account, Pixel, Instagram), choose permissions, and click Save.
Partner access is the safe, professional way to work with an agency. You keep ownership of your Page, ad account and Pixel, the agency gets exactly the access it needs, and you can remove it at any time. You never share your Facebook password.
Prefer to watch? The 2-minute video above shows every step on screen.
What do you need before sharing partner access?
- A business portfolio (Meta Business Manager) that owns your assets.
- Admin access to that business portfolio.
- Your agency’s business portfolio ID. They can find it in Settings → Business info.
How to give an agency partner access (step by step)
Step 1: Open Business Settings
Go to business.facebook.com, select your business, and click Settings.
Step 2: Go to Partners
Under Users, click Partners.
Step 3: Add a partner
Click Add and choose Give a partner access to your assets.
Step 4: Enter the agency’s business ID
Paste the business portfolio ID your agency gave you and click Next.
Step 5: Choose assets and permissions
Select each asset type and the specific assets to share, and set the permission level for each:
- Ad accounts: manage campaigns, or full control.
- Pages: content, messages, ads and insights.
- Pixels / datasets: use, or manage.
- Instagram accounts: content, messages and ads.
Step 6: Save and confirm with the agency
Click Save changes. The assets appear in the agency’s business portfolio, and the agency then assigns them to its own team members.
Agency can’t see your assets? Common problems and fixes
“Invalid business ID”
Make sure the agency sent its business portfolio ID, not an ad account ID or a Page ID. It’s a long number shown under Business info.
The agency says the assets aren’t showing
Partner access shares assets with the agency’s business, not with individual people. The agency must open the shared asset in its own Business Settings and assign people to it.
The agency can see the ad account but can’t create ads
Its permission is too low. Edit the partner’s access to the ad account and enable Manage campaigns.
You want to stop working with the agency
Go to Settings → Users → Partners, select the agency, and remove each asset or the partner entirely.
What should you do next?
- Make sure your Page is in your business first: connect your Facebook Page to Business Manager.
- Create an ad account owned by your own business, not the agency’s.
- Install the Meta Pixel, and share it with your agency for tracking.
Frequently asked questions
Partner access lets another business, such as your agency, use your Pages, ad accounts, Pixels or Instagram accounts while you keep ownership. You can change or remove the access at any time.
In Meta Business Suite, go to Settings and then Business info. The business portfolio ID is the long number shown there.
Yes. Partner access keeps assets owned by your business, avoids sharing passwords, and lets the agency control which of its own staff can work on your account.
No. A partner can only use the assets with the permissions you gave. Ownership and admin control stay with your business.
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